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Start HereI lost twenty years of work in October 2019 because I didn't ask the right questions before I built. The warning signs were there. I saw them. I talked myself past them because the money was good. That decision cost my family everything we had built.
What came out of that experience was not bitterness. It was a list. Eight specific things I check before I will align with any company in this industry. I call it the Rebuild Standard. This article walks you through all eight, with the exact questions to ask and the answers that should end the conversation.
Why the Standard Exists
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Most people in direct sales evaluate a company by the pitch deck. The compensation plan. The stage energy at the launch event. The testimonials of people who got in early. None of that tells you whether the company will still be standing in five years. None of it tells you who is actually in charge and what they want. None of it tells you what happens to the field when things get hard.
The standard exists because I needed something more reliable than my own judgment. After 2019 I decided that my conclusion about any company would never again be the thing people had to trust. So I wrote down what I check, I published it, and I tell everyone to run my own company through it before they talk to me. That is what a real standard looks like.
Check 1: Ownership
Who owns this company, by name? Can you meet them, watch them answer hard questions, or at minimum research their track record? What happened to the last field they led?
Every company collapse I have watched in twenty years traces back to the top. The product did not fail. The model did not fail. Ownership failed. Owners who prioritized their exit over their field, owners who made financial decisions that protected themselves while the builders absorbed the consequences, owners who were invisible until the field needed them most.
The scary answer: owners who like their privacy. Run.
Check 2: Infrastructure
Who manufactures the product? Who ships it? Who built and owns the technology? Is any of it contracted out to vendors the company does not control?
Most companies in this industry rent their foundation. Contract manufacturers. Third-party fulfillment. Licensed technology. That arrangement works fine when everything is going well. When something breaks — a vendor relationship, a supply chain disruption, a tech outage — the field pays for it. Your income is the shock absorber for risks you never agreed to carry.
The scary answer: a long list of vendors. That is not a supply chain. That is a set of single points of failure.
Check 3: The Balance Sheet
Is the company carrying debt? Who invested, and what return do they expect, on what timeline? Does outside capital have any say over compensation decisions?
This question makes people uncomfortable because it feels like asking about something private. It is not private. Investor pressure always lands on the field eventually. When a company needs to hit return targets for outside money, the first lever they reach for is comp. Maybe not this year. But the pressure builds.
The scary answer: that information is not for field leaders. It is. Any company that will not tell its field whether it carries significant debt has answered the question.
Check 4: The Product
Would customers buy this product at full retail price with no business opportunity attached? What percentage of the customer base are not reps?
If the only people consuming the product are the people selling it, there is no business. There is a recruiting loop wearing the costume of a product company. Real products have real customers who reorder because the product works, not because they are trying to qualify for a rank.
Sit with this question honestly. If you would not buy it with no business attached, neither will the people you recruit.
Check 5: Compensation Design
How exactly does a person get paid for acquiring a customer? Can it be explained in two minutes without a whiteboard? Does the plan reward customer acquisition or does it primarily reward recruiting?
Comp plans that require a spreadsheet and a prayer to understand are not complex because the math is sophisticated. They are complex because complexity hides where the money actually goes. A clean plan explains quickly how a customer creates income. That should be the first thing anyone can tell you.
Check 6: Real Customers
What is the reorder rate? Do customers stay on product when reps leave the business? Can anyone tell you the ratio of customers to active builders?
Reorder rate is the truth serum of this industry. It tells you whether people buy because the product delivers or because they are working the business. A company where customers stay after reps leave has something real. A company that cannot tell you the reorder rate has something to hide.
Check 7: Culture and Training
What does the company actually teach its field, and how often? Is there a real skills curriculum or just recognition events and hype calls?
Recognition without development is a treadmill. Celebrating people for results without building the skills that create results is how companies produce a burst of early income followed by a long plateau. The companies that develop their field are the ones where builders get better over time. That is what you want to be inside.
Check 8: Timing and Trajectory
Is the growth funded by infrastructure or adrenaline? What happens to this company in a flat quarter? Is there a believable path to long-term stability, or is this primarily a momentum story?
Hot launches are sparklers. Bright and loud and gone. Momentum is rented. Infrastructure is owned. The question is not whether the company is growing. The question is what happens when it stops growing fast. Companies with real infrastructure survive flat quarters. Companies built on launch energy do not.
How to Actually Get Answers
Most people present these questions at a pitch meeting and accept whatever answer they get. That is not due diligence. That is courtesy. Real due diligence means verifying what you are told.
For ownership: Google the founders. Look for press coverage, legal history, social media presence, anything that tells you who they are outside of company materials. If you cannot find them, that is an answer.
For infrastructure: ask for the name of the manufacturer. If they own it, they will tell you. If they deflect, that is an answer.
For the balance sheet: ask directly if the company has taken outside investment. Ask if there is debt. You may not get a number. You will get a reaction. Pay attention to the reaction.
For real customers: ask what percentage of product is consumed by non-rep customers. Ask for the reorder rate. Any company that has these numbers and is proud of them will share them. Companies that deflect do not have numbers worth sharing.
What the Standard Is Not
The Rebuild Standard is not a guaranteed way to find a perfect company. There are no perfect companies. It is a way to find out what you are actually getting into before you attach your name and your relationships to it.
It is also not a way to filter out all risk. Every business has risk. The standard helps you evaluate whether the risks you are taking are structural risks you agreed to or owner risks you never knew existed.
I ran my own next move through this standard after 2019. It took months. One company passed all eight checks. That is what brought me to where I am now. You can see that scorecard and check my work at the link below.
Frequently Asked Questions
What should I look for before joining a network marketing company?
Start with ownership — who runs the company and can you meet them? Then check infrastructure (do they own manufacturing or rent it?), the balance sheet (debt and outside investors), the product (would customers buy it with no opportunity attached?), comp design, real customer base, culture and training, and growth trajectory. These 8 checks are the standard I developed after losing everything in 2019.
How do I know if a direct sales company is legitimate?
Run it through the 8-point standard: real owners you can research, infrastructure they own, clean balance sheet, products people reorder without a business attached, comp that rewards customers over recruiting, verified real customers who aren't reps, genuine training culture, and growth built on infrastructure not momentum. A legitimate company passes all eight.
What questions should I ask before joining an MLM?
Ask: Who owns this company by name? Who manufactures the product? Is there debt or outside investment? What percentage of customers are not reps? How exactly does a person get paid for acquiring a customer? What is the reorder rate? What does training look like? What happens in a flat quarter? The answers tell you more than any pitch will.
Ready to Build?
Book a call with Michael
30 minutes. No pitch. Just a real conversation about whether this fits what you are building.
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